LoveHolidays is one of the UK’s fastest growing businesses, ranking #2 in the ‘Fast Track 100’ and #1 on the “Profit Track 100’ lists compiled by the Sunday Times.


To meet increasing support requirements from its rapidly growing customer base, LoveHolidays needed to quickly scale their contact centre teams whilst retaining a high bar for talent.


Due to the business critical nature of this hiring project, a single point of contact was established between both sides to ensure rapid sharing of information and feedback, resulting in faster hiring.

Because of the short term nature of the project, it was mutually agreed that our hiring on demand solution would be the best fit. The enabled us to deploy multiple recruiters onto the project and quickly generate results.


Hired By Startups immediately mobilised its resourcing team, increasing applications to an upcoming assessment centre within 8 hours and making hires within 48 hours. All 15 hires were made within the 4 week timeframe at an average cost per hire of just £2500.


“As one of the fastest growing businesses in the UK, when we needed to rapidly scale a number of our contact centre teams we wanted a recruiting partner we knew could match our speed and quality of hiring.

We turned to Hired By Startups as we’d seen real success in working with them on a number of other roles across our business.

Almost immediately we saw an increase in applications, quickly filling our assessment centres and within 48 hours we were making hires.

In addition to sourcing a large number of excellent candidates, Tom and his team at Hired By Startups were on hand at every stage to ensure the recruitment process ran smoothly.

I’d highly recommend any business quickly looking to scale their teams. “

Raphael Frascogna - Head of Talent Acquisition, LoveHolidays

Key Stats

Total hires made: 15

Roles hired: Customer Support Exec, Customer Retention Exec

Average time to hire: 48 hours

Average cost per hire: £2500

Next steps

To discuss how we help you quickly ramp up hiring while minimising your cost per hire, please get in touch with us today.

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